Effective Date: October 15, 2026
Last Updated: October 15, 2026
Business Information
Brand: dfvgbx™
Owner: Zhang Haixia
Legal Company: Zhengzhou Wangliansheng Electronic Technology Co., Ltd.
Website: https://dfvgbx.com
Email: service@dfvgbx.com
Phone: +86 17316951201
Business Address:
West Unit, 4th Floor, Unit 2, East Side, Building 6, No. 18 Dongfeng Road, Dongfeng Road Subdistrict, Jinshui District, Zhengzhou, Henan Province, China
Customer Support
Our support team can assist with questions regarding:
- Products
- Orders
- Payments
- Delivery
- Returns
- Refunds
- Product compatibility
- Website use
For enquiries about an existing order, please include your order number so that we can locate the relevant information more efficiently.
Contact Details
Email: service@dfvgbx.com
Phone: +86 17316951201
Website: https://dfvgbx.com
Support Hours
Monday–Friday: 9:00 a.m.–6:00 p.m. China Standard Time
Saturday–Sunday: Closed
We generally respond within 1–3 business days. Response times may be longer during public holidays, promotional events, product launches, or periods of high enquiry volume.
Information to Include
For faster assistance, please provide:
- Order number
- Name used during checkout
- Checkout email address
- Product name
- Description of your enquiry
- Photographs or videos where relevant
Please do not send:
- Complete payment-card numbers
- Account passwords
- Verification codes
- Personal login credentials
- Unnecessary sensitive information
Order and Delivery Questions
If your question concerns delivery, please include the tracking number where available.
If your package is delayed, damaged, incomplete, or delivered incorrectly, keep the original packaging and contact us as soon as possible.
Return Requests
Customers must contact dfvgbx™ before sending any product back.
Please wait for written return authorisation and instructions. Products sent without prior approval or to an unauthorised address may not be processed.
Eligible products may generally be requested for return within 30 calendar days after delivery, subject to the Return and Refund Policy.
Order Changes
If you need to change your product selection, quantity, or delivery address, contact us immediately.
We may be able to assist before processing begins. Changes cannot be guaranteed after the order has entered fulfilment or has been dispatched.
Business Correspondence
Official business correspondence may be sent to:
Zhengzhou Wangliansheng Electronic Technology Co., Ltd.
Owner: Zhang Haixia
Business Address:
West Unit, 4th Floor, Unit 2, East Side, Building 6, No. 18 Dongfeng Road, Dongfeng Road Subdistrict, Jinshui District, Zhengzhou, Henan Province, China
Email: service@dfvgbx.com
Phone: +86 17316951201
Footer Information
Quick Links
- About Us
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- Frequently Asked Questions
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- Privacy Policy
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- Shipping Policy
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Information
- 30-Day Returns
- Order Processing: 2–5 Business Days
- International Shipping
- Customs and Tax Information
- Customer Support
dfvgbx™
Owned and operated by Zhengzhou Wangliansheng Electronic Technology Co., Ltd.
Owner: Zhang Haixia
Website: https://dfvgbx.com
Email: service@dfvgbx.com
Phone: +86 17316951201